BetNero Casino Cookie Policy

At BetNero Casino, we are committed to being transparent about how we use cookies and similar technologies on our website at https://betnero.co.uk. This Cookie Policy explains what cookies are, how we use them, why we use them, and the choices available to you regarding their use. By continuing to use our platform, you consent to the use of cookies as described in this policy. If you have any questions, please contact us at support@betnero.co.uk.

What Are Cookies?

Cookies are small text files that are stored on your device — such as your computer, tablet, or mobile phone — when you visit a website. They help websites remember your preferences and activity, enabling a smoother and more personalised browsing experience. At BetNero Casino, we use cookies alongside other similar tracking technologies, including web beacons and pixel tags, to enhance your time on our platform.

Cookies can be classified by how long they remain on your device and who places them:

• Session cookies: These are temporary and are deleted once you close your browser.
• Persistent cookies: These remain on your device for a set period or until you delete them manually.
• First-party cookies: We set these directly on our website.
• Third-party cookies: These are placed by external services we work with, such as analytics or advertising partners.

How We Use Cookies at BetNero

Our BetNero Casino platform uses cookies for a range of essential and non-essential purposes. Below we explain the different categories of cookies we deploy and the specific reasons for each.

Strictly Necessary Cookies

These cookies are essential for the operation of our website. Without them, certain services — such as completing your BetNero Casino login, accessing your account, or processing deposits — would not function properly. We do not require your consent for these cookies, as they are technically necessary. They help us:

• Maintain your session while you navigate our platform
• Authenticate your identity during the login process
• Protect against fraudulent activity and unauthorised access
• Ensure the secure functioning of payment transactions
• Remember your cookie consent preferences

Performance and Analytics Cookies

We use performance cookies to understand how players interact with our BetNero Casino online platform. These cookies collect anonymous, aggregated data that helps us identify which pages are most popular, detect technical errors, and improve overall site performance. The information gathered does not personally identify you. We may work with third-party analytics providers to help us analyse this data.

Functionality Cookies

Functionality cookies allow our website to remember choices you make — such as your preferred language or region — and provide enhanced, more personalised features. These cookies may also be used to remember when you've previously visited our casino or to provide services you've requested, such as live chat support. If you disable these cookies, some services on our platform may not work as intended.

Targeting and Advertising Cookies

We and our trusted third-party partners may set targeting cookies on our site to deliver advertising that is more relevant to your interests. These cookies track your visits to our website and other sites, building a profile of your interests so that we can show you relevant promotions — including information about our BetNero Casino bonus offers and other campaigns. You may opt out of these cookies at any time through our cookie management tool.

Third-Party Cookies

Some cookies on our website are placed by third parties that provide services on our behalf. These include game software providers such as Pragmatic Play, Evolution, and Playtech, as well as analytics and advertising platforms. We at BetNero Casino do not control the cookies set by these third parties, and we encourage you to review the privacy and cookie policies of those providers directly. Third-party cookies we may encounter include those used for:

• Delivery of live casino and slot game content
• Tracking affiliate referrals and marketing campaigns
• Measuring the effectiveness of our promotions and bonuses
• Social media integration and sharing functionality

Cookies and Responsible Gambling

Our BetNero Casino platform takes responsible gambling seriously. We are licensed by the UK Gambling Commission (Anakatech Interactive Limited, account 48789). Some cookies on our site support responsible gambling features, helping us monitor gameplay patterns, enforce self-exclusion settings, and present relevant safer gambling messages to players who may benefit from them.

Managing and Controlling Your Cookie Preferences

We want you to be in control of your data. At BetNero, we provide you with the ability to manage your cookie preferences through our cookie consent tool, which appears when you first visit our website. You can update your choices at any time by accessing the cookie settings available in the footer of our site.

In addition, most web browsers allow you to manage cookies directly through browser settings. You may choose to block or delete cookies at any time. Please note, however, that disabling certain cookies may affect the functionality of our website and may prevent you from accessing features such as your BetNero Casino login or your gaming history. Common browser settings for managing cookies can typically be found under:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and Site Permissions

For more information about managing cookies across different browsers, please visit www.allaboutcookies.org.

Cookies and Your Mobile Experience

Our BetNero Casino mobile platform is fully optimised for use in your browser on any mobile device — there is currently no dedicated BetNero app available for download. When you access our site via a mobile browser, the same cookie practices described in this policy apply. If you are looking to manage cookies on your mobile device, you can do so through the settings menu of your mobile browser in the same way as on a desktop.

Data Retention and Cookie Lifespan

Different cookies have different lifespans. Strictly necessary session cookies expire when you close your browser. Persistent cookies may remain on your device for varying periods — typically between 30 days and 24 months — depending on their purpose. We regularly review our cookie practices to ensure data is not retained longer than necessary. For full details on how we store and process personal data more broadly, please refer to our Privacy Policy, which is available on the BetNero Casino website.

Who We Are

Our BetNero platform is operated by Anakatech Interactive Limited, a company registered in Malta (registration number 61918), with registered offices at Soho Office Space, The Strand Fawwara Building, l-Imsida, Gzira GZR1401. Gaming software and facilities are provided by Anakatech Limited (British Virgin Islands, registration number 1736422). We hold a Remote Operating Licence issued by the UK Gambling Commission (licence reference 048789-R-327402-013).

Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our business practices. When we make significant changes, we will notify you by posting a prominent notice on our website. We encourage you to check this page regularly to stay informed about how we use cookies. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Cookie Policy or the way we handle your data at BetNero Casino, please do not hesitate to reach out to our support team. You can contact us by email at support@betnero.co.uk or through our live chat service, available Monday to Friday 08:00–23:00 and Saturday to Sunday 10:00–22:00. We are here to help and will respond to all enquiries as promptly as possible.